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Schedule

Friday, November 13

All times listed are Eastern Standard Time.

11:00 am – 11:15 am Welcome and Overview
Clare Dubé, Conference Committee Chair and Lewis Knopf, AADMM President
11:15 am – 12:15 pm Ethics: Navigating Duties & Conflict of Interest
Matthew Thiry, Esq., Matthew Thiry Law LLC

1.0 CEU Ethics
Because of the close relationship between DMMs and clients, DMMs must be mindful of duties and conflicts of interest. These issues can create potholes for DMMs to navigate as they proceed down the road of their client relationships. Join the discussion regarding identifying these duties and conflicts of interest. In addition, discuss how being proactive can help prevent client disputes relating to these topics.
12:15 pm – 1:15 pm Concurrent Breakout Sessions
Top Ten Things to Discuss with Your Clients About Succession Planning for Their Businesses
Matthew Thiry, Esq., Matthew Thiry Law LLC
David Hern, Sofer Advisors, LLC

1.0 CEU pending
COVID-19 – Through the Lens of a DMM
Rebecca Eddy, MBA, CDMM®, Eddy & Schein Group
Arlene Glotzer, Eddy & Schein Group

1.0 CEU pending
Whether a large business or a solo entrepreneur, all businesses need to consider succession planning. This panel discussion will provide insight into the succession planning process, so as to allow you to have a more informed conversation with your clients about their businesses. For illustration, the discussion will focus on succession planning for a DMM business, how a DMM business would be valued, and the different ways a DMM business could be transitioned.
COVID-19 has been a wake-up call to most of us. We were caught off guard as our current business models were ill-suited to the pandemic’s challenges. In this session we will discuss the evolution of the DMM business and focus on how to pivot to the “New Normal” of the current moment as well as prepare for other potential business disruptions. DMMs will be challenged to rethink ways of doing business, from identifying target clients, services offered and pricing, to assessing business structures, the need for training and credentials, insurance coverage, use of technology, marketing, and networking.
1:20 pm – 2:00 pm Break
2:00 pm – 3:00 pm Cyber Security: Safety, Tools, and Techniques
Susan Baer, Baer Technology

1.0 CEU Standards of Practice & Types of Expenses
Data hacking is big business. Tech expert Susan Baer will explain in simple terms how to stay vigilant and best serve your clients in our digital world. Learn how to protect data from internet-based emails and scams, the best ways to back up data and save passwords, and how to keep yourself – and your clients – protected on the computer and the phone. At the end of her talk, you will have a sound understanding of how to proceed safely in the challenging world of tech with your own devices and networks, and with those of your clients.
3:05 pm – 4:05 pm Concurrent Breakout Sessions
Paying for College
Akeiva Thomas, MSFP, CPA/PFS, CFP
Ballentine Partners

1.0 CEU Standards of Practice & Types of Expenses
Whether going to college is a decade or a month away, learn the tips, strategies, and tools you need to pay for this important life event successfully.
End-of-Life Doula Services
Colleen Cove, RN
Quality Care Education & Nurse Education
North Hill Needham Inc.

1.0 CEU Ethics
The main task of an end-of-life doula is to provide emotional support to those at the end of their life. Doulas understand and respect the client’s basic need to connect, to be heard, to be understood, and to have their distress relieved. The daily money manager plays a key role in their client’s life by delivering essential financial services to seniors. We will discuss the importance of aligning ourselves compassionately with the goals, wishes, and needs of your clients. We will practice listening intently and learn to honor the client’s wishes by tuning into their messages they share beyond the words being spoken.
4:10 pm – 4:55 pm Networking
Networking with DMMs from across the country has long been a highlight of an AADMM conference experience, and this year’s conference will offer that same opportunity! Join your fellow DMMs as participants split into multiple “rooms” based upon each participant’s number of years in business. Discussions will be facilitated by experienced DMMs and board members.
4:55 pm – 5:00 pm Day One Wrap-Up

Saturday, November 14

All times listed are Eastern Standard Time.

11:00 am – 11:15 am Welcome and Overview
Clare Dubé, Conference Committee Chair and Lewis Knopf, AADMM President
11:15 am – 12:15 pm Cultural Humility
Stephanie Harris, LSCM, University of Connecticut
What is it? Why is it important? What role does it play in finance?
12:15 pm – 1:15 pm Concurrent Breakout Sessions
Winning Divorce Settlements for Women:
Seven Secrets to Win a Negotiation
Rhonda Noordyk, CFEI, CDFA
Financial Wellness Center
Let’s be honest! The divorce process is not kind, and women may feel intimidated or overwhelmed to ask for what they want or need. It is time to level the playing field! This presentation will give professionals the negotiating tips, tools, and practical strategies to empower their clients going through divorce.
How to Have Essential Conversations with
Aging Parents About Their Finances
Walter Russell
Russell & Associates, LLC

1.0 CEU Standards of Practice & Types of Expenses
This session will cover the topics of estate planning documents, scammers, long-term care downsizing for parents, tax implications, and the assets liquidation process.
1:20 pm – 2:00 pm Break
2:00 pm – 3:00 pm Listening & Other Necessary Soft Skills IMPROV!
Gina Trimarco, P10
Your brain is a muscle. In order to be an effective communicator and overall human being, you need to exercise that muscle. In this session, Gina will lead you through activities that will exercise your brain to be a more effective listener and observer of nonverbal communication.
3:05 pm – 4:05 pm Concurrent Breakout Sessions
Elevating Your DMM Business and Partnering with Aging
Life Care Professionals
Kay Branford, DMM,
MemoryBanc
Colleen Duewel, MPH, CMC, CDP,
LionHeart Eldercare Consulting

1.0 CEU Payroll, Finance, Bookkeeping & Bill Paying
Learn about Aging Life Care Professionals (ALCP) and understand how they can become your best referral resource. In this case study, we will discuss how a DMM and ALCP worked in tandem to best serve individuals who did not have local family or loved ones and how this model can enhance your practice. This interactive session illustrates how ALCPs and DMMs, especially those that are legal decision makers, can mutually support their clients through
their complementary skill sets.
Going Virtual: DMM Tools, Tech, and Tips
Alexis Boccanfuso, CPO

1.0 CEU pending
Going virtual? Whether you’ve made the choice on your own or have been forced to go virtual due to COVID, you will appreciate some solid advice from an expert in virtual daily money management. Walk through the day in the life of a veteran virtual daily money manager to discover the types of clients and services that can be.
4:10 pm – 4:40 pm Networking
Networking on day two of the conference will focus on industry hot topics! Closer to the time of the conference, the committee will determine a list of discussion topics that are on everyone’s mind. Discussions will be facilitated by experienced DMMs and board members.
4:45 pm – 5:00 pm Final Remarks and the Announcement of the 2021 Annual Conference
Networking on day two of the conference will focus on industry hot topics! Closer to the time of the conference, the committee will determine a list of discussion topics that are on everyone’s mind. Discussions will be facilitated by experienced DMMs and board members.